ZENITH INTERNATIONAL JOURNAL OF BUSINESS ECONOMICS & MANAGEMENT RESEARCH
ZIJBEMR, VOL.11 ISSUE 12 , DECEMBER  2021, ISSN 2249- 8826

SR. NO.

CONTENT PAGE

PAGE NO.

1

“Determinant factors of consumer’s (Pvt bank) selection decision in the city of Mangalore”
Mrs. Mallika, Dr. Ajoy S Joseph

1-13

2

Evolution of Customer Service Protocols with the enhancement of the technology adoption in Petro Retailing in India
Santanu Purohit , Dr Arvind Kumar Jain

14-21

3

INVESTIGATING INFLUENCE OF CORPORATE GOVERNANCE STRUCTURE ON FINANCIAL PERFORMANCE OF COMMERCIAL BANKS, KENYA.
JULIUS SUKA KASUNI, DR. EVANS NYAMBOGA MANDERE, DR. PHELISTA W. NJERU

22-38